by Tarah Ornelas | Oct 22, 2023 | Branding, Coaching
The Review Dilemma: Should You Respond to All Reviews? In the age of online reviews, businesses face a crucial decision: should they respond to every review, both positive and negative, or selectively choose which ones to address? Let’s explore the pros and cons...
by Tarah Ornelas | Sep 8, 2023 | Branding, Coaching
Responding to negative reviews in a professional and constructive manner is crucial for maintaining your brand’s reputation and demonstrating your commitment to customer satisfaction. Here’s a step-by-step guide on how to properly respond to negative...